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Welcome to Stud-i-fon!
The "Marburger Studientelefon", or Stud-i-fon for short, has been the central service point for prospective and current students since 2005. Our team of student assistants is here to support you with any questions or concerns related to studying at Marburg University – from the start of your studies to graduation.
You do not know who to contact with your questions? You need help navigating the many services and counseling options available at the university?
Then you’ve come to the right place! We will answer your questions and, if necessary, direct you to the appropriate staff and counseling services.
We can help you with questions about:
- Study programs and application procedures
- Orientation services and starting your studies
- Study organization (e.g., re-registration, semester fees, changing majors, disenrollment, etc.)
- Deadlines, forms, and applications
- Studying abroad and international programs
- And much more!
Do you have questions about student life in Marburg and want to connect with current University students? Our team of student advisors is happy to chat with you!
By the way: Our team is happy to assist you in either German or English! We strive to use inclusive and respectful language. Please feel free to share your pronouns with us or let us know how you would like to be addressed.
How to reach us:
Monday to Thursday:
8.30 a.m. – 12:00 p.m. and
1:30 p.m. – 3:30 p.m.
Friday:
8.30 a.m. – 12.00 p.m.
Phone: +49 (0) 6421 – 28 22 22 2
Privacy Policy
To protect your personal data, we do not provide information to third parties (including parents, family members, or friends). If needed, third parties can receive information with a written authorization via the appropriate university departments.
Important Information About Stud-i-fon Services
Please note that from June to September, we experience a higher volume of calls, which may lead to longer waiting times, especially around deadlines. Additionally, our student assistants cannot provide information about received e-mails or the status, completeness, or correctness of your application. These inquiries are handled exclusively by the admissions offices. We are happy to advise you on the application and enrollment processes, but we cannot guarantee the accuracy of your application specifically.
Some questions regarding the status of your personal application cannot be answered over the phone. Depending on the situation, we will provide you with the relevant email addresses or contact details of the responsible department. During peak application periods, some matters may take longer to resolve. Thank you for your patience!
Respect and Inclusion
We are committed to fostering a diverse and respectful university environment. We want every caller to feel safe and welcome when contacting Stud-i-fon. Please feel free to share your preferred pronouns and let us know how we can improve our service.
Please note: Our team does not tolerate any form of racist, xenophobic, sexist, transphobic, homophobic, or similar discriminatory behavior.